Motivational speaker and humorist Ross Shafer is a six-time Emmy Award-winning comedian, writer, and network TV host of such shows as The Match Game on ABC, The Late Show on Fox, and Day’s End on ABC. After being cancelled from five network shows, Shafer started studying the cultural influences that cause some organizations to have wild success, while others suffered embarrassing failures.
The best-selling author of of Nobody Moved Your Cheese!, Shafer has also written 14 human resource training films on customer service, motivation, and leadership. His latest book is Grab More Market Share: How to Wrangle More Business Away from Lazy Competitors, and some of his other business books include The Customer Shouts Back and Are You Relevant?
Shafer is one of the most sought-after keynote speakers and seminar leaders on the subjects of customer urgency and empathy, personal motivation, reinvention, and market relevance.
Are You Still Relevant?
Customer Urgency and Empathy
Nobody Moved Your Cheese!